The content of this page is mainly to help you troubleshoot some problems related to your ThumbDrive™ Portal Account.

In case you cannot remember your password, you can try to enter your e-mail address in the textbox on the left and press "Submit" button. This will bring you to a page to reset your password.

If you cannot remember the answer for your secret question, please try to send us an e-mail directly to administrator@thumbdrive.com to seek for help.

If you didn't receive any verification e-mail to activate the ThumbDrive™ Portal Account after submit your e-mail, please check whether the verification email stuck at your junk e-mail box.