ThumbDrive™ Portal

ThumbDrive™ Support

Welcome to the Trek ThumbDrive™ Portal's Technical Support.

As a guest, you can:

Freely download any ThumbDrive™ USB Flash Drive Drivers and User Manuals.

As a registered user, you can:

Get an access to download support files for your ThumbDrive™ USB Flash Drives.
Download free software to enhance your ThumbDrive™ USB Flash Drives.
Request for personalized support from our technical team.

Click here to register your ThumbDrive™ USB Flash Drives to get an access to additional support and downloads† such as applications, login software and so on.

† Applications and Login Software are only available to registered user with certain ThumbDrive™ products.

RMA Information

Our business hours are Monday to Friday, 9am to 6pm (GMT+8). Please call +65-6546-3933 for more information.

Please note that due to the sheer volume of calls we receive on a daily basis, we are often not able to answer each call.

All returned products must include a copy of the purchase receipt. We will not accept any return without a valid proof of purchase.

   Trek 2000 R&D (RMA)
   30 Loyang Way #07-13/14/15
   Loyang Industrial Estate, Singapore 508769

Further Support

If you are still unable to rectify your issue after updating the drivers or software of your ThumbDrive™ USB Flash Drives and browsing the FAQ, please feel free to write us an e-mail to technical support.

If you having problem login into your account or unable to get your verification email, please feel free to write an e-mail to administrator.

If you have problem with your online order or want to find out your order status, please send your email to trekstorusa@thumbdrive.com.